Quad camera hat seemingly broken?

  1. Where did you get the camera module(s)?
    uctronics
  2. Model number of the product(s).
    B0388
  3. What hardware/platform were you working on?
    pi 3b+ and cm4 with bullseye
  4. Instructions you have followed. (link/manual/etc.)
    Raspberry Pi libcamera Guide - Arducam
  5. Problems you were having.
    i originally got the quad camera hat to work on a 3b+. plugged it into a cm4, after the second boot the LED on the quad hat stopped turning one, now it doesn’t work on the 3b+ either. after following all the steps to install the drivers i get

[email protected]:~ $ libcamera-still --list-cameras
[0:04:17.543949614] [1230] INFO Camera camera_manager.cpp:293 libcamera v0.0.0
No cameras available!

I have regular IMX519 modules from arducam that work fine, so the driver’s installed correctly.

  1. The dmesg log from your hardware.
    i dont get any dmesg

  2. Troubleshooting attempts you’ve made.
    different OS, different hardware, check cables, different order of installing apps, restart, different power cables/PSUs

  3. What help do you need?
    is this board bricked? do i need to get a new one?

I think I still need more information to diagnose the problem:

You also need to provide the output of the following command:
i2cdetect -y 10

Note: Make sure the Quad HAT is connected.

The hat is definitely connected. I’ve reseated all the cables on the board at least a dozen times now. Here’s the I2Cdetect output

[email protected]:~ $ i2cdetect -y 10
0 1 2 3 4 5 6 7 8 9 a b c d e f
00: – – – – UU – – –
10: – – – – – – – – – – – – – – – –
20: – – – – – – – – – – – – – – – –
30: – – – – – – – – – – – – – – – –
40: – – – – – – – – – – – – – – – –
50: – – – – – – – – – – – – – – – –
60: – – – – – – – – – – – – – – – –
70: – – – – – – – –

If you make sure all the hardware connections are correct, then unfortunately it seems that the HAT is damaged or there is a problem with the cable from the HAT to the Raspberry Pi, because from the i2cdetect results, the HAT is not detected correctly.