1.Which seller did you purchase the product(s) from?
UCTRONICS
2.The Model number of the product(s) you have purchased?
B0272
3.Which Platform are you using the product(s) on?
Raspberry Pi 4B
4.Which instruction are you following?
Online Documentation - Quick Start Guide
5.Has your product ever worked properly?
Never Worked
6.What problems are you experiencing?
Getting segmentation error. Need some help. GPU size is increased. Have disabled and reenabled camera in raspi-config. Normal Pi Cam works.
pi@raspberrypi:~ $ sudo raspistill -v -o test.png
“raspistill” Camera App (commit 9f3f9054a692 Tainted)
Camera Name imx477
Width 4056, Height 3040, filename test.png
Using camera 0, sensor mode 0
GPS output Disabled
Quality 85, Raw no
Thumbnail enabled Yes, width 64, height 48, quality 35
Time delay 5000, Timelapse 0
Link to latest frame enabled no
Full resolution preview No
Capture method : Single capture
Preview Yes, Full screen Yes
Preview window 0,0,1024,768
Opacity 255
Sharpness 0, Contrast 0, Brightness 50
Saturation 0, ISO 0, Video Stabilisation No, Exposure compensation 0
Exposure Mode ‘auto’, AWB Mode ‘auto’, Image Effect ‘none’
Flicker Avoid Mode ‘off’
Metering Mode ‘average’, Colour Effect Enabled No with U = 128, V = 128
Rotation 0, hflip No, vflip No
ROI x 0.000000, y 0.000000, w 1.000000 h 1.000000
Camera component done
Encoder component done
Starting component connection stage
Connecting camera preview port to video render.
Connecting camera stills port to encoder input port
Opening output file test.png
Enabling encoder output port
Starting capture -1
Segmentation fault
pi@raspberrypi:~ $
7.What attempts at troubleshooting have you already made?
Increased GPU size 256, then 300, then 512
8.How would you like us to help you?
Tell me how to correct the problem