Multicamera adapter: cameras not recognized

Camera Breakout Boards
1

  1. Where did you get the camera module(s)?
    Raspberry Pi official reseller

  2. Model number of the product(s)?
    Arducam Multicam adapter 2.2

  3. What hardware/platform were you working on?
    Raspberry Pi 4 model B

  4. Instructions you have followed. (link/manual/etc.)
    Quick Start Guide for Multi-Camera Adapter Board - Arducam Wiki
    Added the following lines to the config.txt file:

Automatically load overlays for detected cameras

camera_auto_detect=0
dtoverlay=camera-mux-4port,cam0-imx219,cam2-imx219

  1. Problems you were having?
    Libcamera complains that there are no cameras available

  2. The dmesg log from your hardware?
    [ 8.167604] imx219 23-0010: Error reading reg 0x0000: -121
    [ 8.167642] imx219 23-0010: failed to read chip id 219
    [ 8.168970] imx219: probe of 23-0010 failed with error -121
    [ 8.184638] imx219 25-0010: Error reading reg 0x0000: -121
    [ 8.184674] imx219 25-0010: failed to read chip id 219
    [ 8.185220] imx219: probe of 25-0010 failed with error -121

  3. Troubleshooting attempts you’ve made?
    Flashed from scratch Raspberry Pi OS (bookworm)

  4. What help do you need?
    How can I make it work?