Can't connect USB3 Camera Shield UC-593 to OG02B10

[Petingo]

1. Which seller did you purchase the product(s) from?
   PiHut

2. The Model number of the product(s) you have purchased?
   USB3.0 shield plus UC-593 Rev. C + OG02B10 UC-788 Rev. B

3. Which Platform are you using the product(s) on?
   Linux / Windows

4. Which instruction are you following?
   https://github.com/ArduCAM/ArduCAM_USB_Camera_Shield_Python_Demo

5. Has your product ever worked properly?
   No

6. What problems are you experiencing?
   I’m trying to run the demo program

python3 ArduCam_Demo.py -v --preview-width 1280 -f Config/USB3.0_UC-593\ Rev.C/MIPI/OG02B10/Channel_A/OG02B10_MIPI_2Lane_RAW8_1280x720_120fps.cfg

but it keeps throwing USB_CAMERA_USB_TIMEOUT_ERROR. I tried all four configs for OG02B10 and they’re all the same.

For the simulation config, it works fine and shows the image with stripes.

I also tried with the USBTest.exe on Windows 11, it also shows USB transfer timeout error on the left side.

Since I bought the shield and the camera separately, I do notice that the mark number of my OG02B10 is not the same as shown in the official guide of the bundle

The official bundle seems to use UC-621 Rev.C but mine is UC-788 Rev.B, is it a problem?

7. What attempts at troubleshooting have you already made?
   Described above

8. How would you like us to help you?
   Any suggestions what could cause this error?

[Dion]

Hi,
You can try our new SDK which solves the stripes problem.
arm:Modify cfg file - #18 by Edward
x86-64:Modify cfg file - #17 by Edward

You need to replace the cfg file in the example with your cfg file.

[Petingo]

Hi Dion,

Thanks for your suggestion. I tried the program but I still get the same timeout error.

[Petingo]

And actually, the problem I met is different from the one in the link.
I said when I use the config /sim/sim_1920x1080.cfg, I can see this image of strips:

I think this means the connection between the computer and the USB shield is good, but the connection between the USB shield and the camera has some problems, right?

[Petingo]

Hi Dion,

Is there any update on this problem?

I did some more testing. According to this post, I tried to Read/Write the register (Write 0x55 to register 0x3012 and read), and I successfully get the same value, just like this.

I also tried to connect the camera to a raspberry PI, and it works with the libcamera-still to view & capture image. So I guess there’s some problem between the communication of the shield and the camera?

[Dion]

Hi,
Could you access the camera in the USBtest on the Windows OS? We’d like to verify if the camera shield is normal on the Windows OS.

[Dion]

@Petingo

ctually, the problem I met is different from the one

Have you modified our cfg file?

[Petingo]

Hi Dion,

I tried to use the USBtest on windows to Read/Write the register (Write 0x55 to register 0x3012 and read), and I successfully get the same value, just like this video: arducam reg read - YouTube; but when I press the play button, there would be red text shows in the left like this:

[04:30:05]USB camera init success!

[04:30:28]USB transfer timeout error
[04:30:26]USB transfer timeout error
[04:30:26]USB transfer timeout error
[04:30:26]USB transfer timeout error
[04:30:26]USB transfer timeout error
[04:30:26]USB transfer timeout error
[04:30:26]USB transfer timeout error

I used the cfg file cloned from ArduCAM_USB_Camera_Shield/Config/USB3.0_UC-593 Rev.C/MIPI/OG02B10/Channel_A at master · ArduCAM/ArduCAM_USB_Camera_Shield (github.com), without modification.

[Petingo]

Hi Dion,
Is there any update?