Cannot detect or make Arducam Quadrascopic Cameras to work on Raspberry 3B+

1.Which seller did you purchase the product(s) from?
Arducam distributors
2.The Model number of the product(s) you have purchased?
3.Which Platform are you using the product(s) on?
Raspberry Pi 3B+ , also tried with Raspberry Pi 4B
4.Which instruction are you following?
5.Has your product ever worked properly?
Never worked
6.What problems are you experiencing?
cameras are not detected when running ls /dev/video0 after following all the instructions


No /dev/video0

Error opening device



Outputs after trying with MIPI_CAMERA from C

7.What attempts at troubleshooting have you already made?
I double checked all connections, and also followed the youtube tutorial to make sure I was doing things correctly, however I haven’t managed to make it work.
8.How would you like us to help you?
I would like to know what can I do to fix my problem