1.Which seller did you purchase the product(s) from?
Arducam distributors
2.The Model number of the product(s) you have purchased?
https://www.arducam.com/product/arducam-1mp4-quadrascopic-camera-bundle-kit-for-raspberry-pi-nvidia-jetson-nano-xavier-nx-four-ov9281-global-shutter-monochrome-camera-modules-and-camarray-camera-hat/
3.Which Platform are you using the product(s) on?
Raspberry Pi 3B+ , also tried with Raspberry Pi 4B
4.Which instruction are you following?
https://www.arducam.com/docs/cameras-for-raspberry-pi/synchronized-stereo-camera-hat/camarray-arducam-1mp-monochrome-quadrascopic-camera-bundle-kit-2/
5.Has your product ever worked properly?
Never worked
6.What problems are you experiencing?
cameras are not detected when running ls /dev/video0 after following all the instructions
No /dev/video0
Error opening device
Outputs after trying with MIPI_CAMERA from https://github.com/ArduCAM/MIPI_Camera/tree/master/RPI. C
7.What attempts at troubleshooting have you already made?
I double checked all connections, and also followed the youtube tutorial to make sure I was doing things correctly, however I haven’t managed to make it work.
8.How would you like us to help you?
I would like to know what can I do to fix my problem