Where did you get the camera module(s)?
Model number of the product(s)?
What hardware/platform were you working on?
raspberry pi 4b 1.1
Instructions you have followed. (link/manual/etc.)
How to use arducam_64mp & arducam_64mp FAQ
Problems you were having?
I am unable to change the focus of the camera at all. The camera is focused at about 15cm distance but anything further or closer cannot be viewed in focus. I've followed the instructions on the Arducam forum page, as well as many web sites that have suggestions. I've read that you should be able to hear the focusing motor click into action - which I can't.
The dmesg log from your hardware?
the dmesg log is too large for pasting here - I can upload as a txt file, along with the other diagnostic data
Troubleshooting attempts you’ve made?
I've tried using different software solutions to alter the focus of the camera but have made no progress, ie meteotux, libcamera, camera_streamer, fswebcam and raspivid/still. The camera works a a very specific focus distance only
What help do you need?
I would like to have instruction in how to use and or troubleshoot the issue please. I bought the 64mp camera because I really like what it provides but must be able to use it as marketed. If it can be proven to be defective then I would like a replacement please.
I saw that you also posted an email at the same time, we can communicate in the email.