1.Which seller did you purchase the product(s) from?
UCTRONICS
2.The Model number of the product(s) you have purchased?
Arducam 12MP*2 Synchronized Stereo Camera Bundle Kit for Nvidia Jetson Nano and Xavier NX, Two 12.3MP IMX477 Camera Modules with CS Lens and Camarray Stereo Camera HAT SKU: B0265N
3.Which Platform are you using the product(s) on?
Jetson Xavier NX (currently version 32.4.4)
4.Which instruction are you following?
https://www.arducam.com/docs/camera-for-jetson-nano/multiple-cameras-on-the-jetson-nano/camarray-arducam-12mp-synchronized-stereo-camera-bundle-kit/
5.Has your product ever worked properly?
never worked 
6.What problems are you experiencing?
i get an error when im trying to install the driver on my Xavier NX
sudo dpkg -i arducam-nvidia-l4t-kernel_4.9.140-32.4.4-20201106140811_arm64_imx477_stereo.deb
[sudo] password for lulav:
(Reading database … 160689 files and directories currently installed.)
Preparing to unpack arducam-nvidia-l4t-kernel_4.9.140-32.4.4-20201106140811_arm64_imx477_stereo.deb …
Unpacking arducam-nvidia-l4t-kernel (4.9.140-32.4.4-20201106140811) over (4.9.140-32.4.4-20201027211332) …
dpkg: dependency problems prevent configuration of arducam-nvidia-l4t-kernel:
arducam-nvidia-l4t-kernel depends on nvidia-l4t-kernel (= 4.9.140-tegra-32.4.4-20201016124427); however:
Version of nvidia-l4t-kernel on system is 4.9.140-tegra-32.4.4-20201027211332.
dpkg: error processing package arducam-nvidia-l4t-kernel (–install):
dependency problems - leaving unconfigured
Errors were encountered while processing:
arducam-nvidia-l4t-kernel
I tried to reinstall the Xavier board with all the versions they offer in the download center (https://developer.nvidia.com/embedded/downloads)
with all the drivers you offer in your GIT (https://github.com/ArduCAM/Camarray_HAT/tree/main/Jetson/Nano/IMX477) but all i get
all the time i get the same error (only the version number is different)
can u please provide a set of OS for xavier + driver for the camarray that u know is working? i dont care to switch my system, just need the cameras to work ASAP
Thanks
7.What attempts at troubleshooting have you already made?
reinstalled the Xavier with all available OS in the download center
8.How would you like us to help you?
please help me to set it up.