Problems with Arducam UC-625 8MP

Hello everyone, for a start I want to say that everything was started and tuned according to this instruction https://arducam.com/downloads/modules/RaspberryPi_camera/Synchronized_Stereo_Camera_HAT_DS.pdf

The problem is that I could not get a picture from the cameras, the only thing I managed to achieve was that a green light on the multiplexer board lights up, no picture comes, if something needs to be adjusted additionally, this is not the case.
I am trying to run cameras with a Raspberry Pi 4B, on a Raspbian system

Hello,

Thanks for your business. Don’t worry and I will try my best to help you.

Do you use arducam camera? Please attach me some hardware pictures and I will help you check it in detail

 

Synchronized Camera Modules General view

Synchronized Camera Modules General view

Hello,

Thanks for your detail description, please add my skype (ID: [email protected]).

The issue is a little complex. We can talk about it detail in skype.