OV5647 Motioneyeos Pi3

Hi, Can’t get this camera to work, any ideas or experience would be most gratefully received. I’m stuck…

  1. Where did you get the camera module(s)?
    Arducam Amazon
  2. Model number of the product(s)?
    OV5647
  3. What hardware/platform were you working on?
    MoptioeyeOS + Raspberry Pi 3 + V4L2
  4. Instructions you have followed. (link/manual/etc.)
    5MP OV5647 Motorized IR-CUT Camera Modules - Arducam
  5. Problems you were having?
    “Unablke to open video device”
  6. The dmesg log from your hardware?
  7. Troubleshooting attempts you’ve made?
    Restarted, re-attached, MMAL
  8. What help do you need?
    get it working

Update:
I purchased one from another supplier and it worked perfectly direct out the box.
Will return Arducam… second bad experience from two purchases. Not good.