My card detected a camera but did not recognise it (arducam 64mp)

Raspberry Pi Cameras
1

  1. Where did you get the camera module(s)?

  2. Model number of the product(s)?
    arducam 64mp Sunny

  3. What hardware/platform were you working on?
    Raspberry Pi Zero 2 w with RPI OS version 11

  4. Instructions you have followed. (link/manual/etc.)
    I follow this manual :
    Quick Start - Arducam Wiki

  5. Problems you were having?
    My card detected a camera but did not recognise it.

[email protected]:~ $ vcgencmd get_camera
supported=1 detected=0, libcamera interfaces=1

No /dev/video0

  1. The dmesg log from your hardware?
    [ 11.052409] arducam-pivariety 10-000c: probe failed

  2. Troubleshooting attempts you’ve made?
    I redid the connection between the card and the camera.
    I activated the camera from the /boot/config.txt file with the line: start_x=1

  3. What help do you need?
    what can I do to fix my problem

2

@louise_h

Before, I need some information

Please reboot your device and execute the following command:

wget -O arducam-camera-bug-report https://github.com/ketai-dhr/arducam-camera-bug-report/releases/download/tools/arducam-camera-bug-report
chmod +x ./arducam-camera-bug-report
./arducam-camera-bug-report

This will output an arducam-bug-report.txt in the current directory.

Please send this file to me via google cloud disk or similar platform or email ([email protected])

And if possible, please send me the hardware connection diagram.

Thank you for your cooperation and have a nice life.