Gstnvarguscamerasrc.cpp, execute:645 No cameras available

[vdimitrov_tri]

1. Where did you get the camera module(s)?
   UCTRONICS

2. Model number of the product(s)?
   B0298N

3. What hardware/platform were you working on?
   Jetson Xavier NX

4. Instructions you have followed. (link/manual/etc.)
   Camarray – Arducam 8MP IMX219 Synchronized Stereo Camera Bundle Kit - Arducam

5. Problems you were having?
   When running the following command:

FRAMERATE=21
gst-launch-1.0 nvarguscamerasrc sensor-id=0 ! “video/x-raw(memory:NVMM),width=3264,height=2464,framerate=$FRAMERATE/1” ! nvvidconv ! “video/x-raw(memory:NVMM),width=1432,height=1080,framerate=$FRAMERATE/1” ! nvoverlaysink

I get this error:
Setting pipeline to PAUSED …
Pipeline is live and does not need PREROLL …
Setting pipeline to PLAYING …
New clock: GstSystemClock
Error generated. /dvs/git/dirty/git-master_linux/multimedia/nvgstreamer/gst-nvarguscamera/gstnvarguscamerasrc.cpp, execute:645 No cameras available

(gst-launch-1.0:9952): GStreamer-CRITICAL **: 10:56:13.708: gst_mini_object_set_qdata: assertion ‘object != NULL’ failed
Got EOS from element “pipeline0”.
Execution ended after 0:00:00.032516690
Setting pipeline to PAUSED …
Setting pipeline to READY …
Setting pipeline to NULL …
Freeing pipeline …

6. The dmesg log from your hardware?
   Too long, see comment.

7. Troubleshooting attempts you’ve made?
   This is a fresh SD image from NVIDIA.

arducam:~$ dmesg | grep imx219
[ 2.020778] imx219 9-0010: tegracam sensor driver:imx219_v2.0.6
[ 2.045749] imx219 10-0010: tegracam sensor driver:imx219_v2.0.6
[ 2.069041] imx219 10-0010: imx219_board_setup: error during i2c read probe (-121)
[ 2.069368] imx219 10-0010: board setup failed
[ 2.069626] imx219: probe of 10-0010 failed with error -121
[ 3.033964] tegra194-vi5 15c10000.vi: subdev imx219 9-0010 bound

arducam:~$ v4l2-ctl --list-devices
vi-output, imx219 9-0010 (platform:15c10000.vi:0):
/dev/video0

arducam:~$ v4l2-ctl -d /dev/video0 --list-formats-ext
ioctl: VIDIOC_ENUM_FMT
Index : 0
Type : Video Capture
Pixel Format: ‘RG10’
Name : 10-bit Bayer RGRG/GBGB
Size: Discrete 3264x2464
Interval: Discrete 0.048s (21.000 fps)
Size: Discrete 3264x1848
Interval: Discrete 0.036s (28.000 fps)
Size: Discrete 1920x1080
Interval: Discrete 0.033s (30.000 fps)
Size: Discrete 1640x1232
Interval: Discrete 0.033s (30.000 fps)
Size: Discrete 1280x720
Interval: Discrete 0.017s (60.000 fps)

sudo dpkg -r ardu* does not autocomplete and dmsg | grep ardu* shows that the Arducam v4l2 driver and IMX477 drivers are NOT installed.

8. What help do you need?
   What steps do I need to do next to get the camera to stream? It appears to be connected since v4l2-ctl commands show what is expected and the camera shows up in /dev.

[wong]

Can you take a picture of the hardware connection?
From the log, the driver installation is normal, but a problem occurred during the probe process.
I am not sure where the problem lies.

[vdimitrov_tri]

I redid the connections a few times so I don’t think it is a bad connection.

[vdimitrov_tri]

[vdimitrov_tri]

[wong]

Can you follow the troubleshooting chapter in this document to diagnose the problem? (Although it is of IMX477, most of them are the same)

Camarray – Arducam 12MP IMX477 Synchronized Stereo Camera Bundle Kit - Arducam

[vdimitrov_tri]

Neither address seems to respond. I tried 4 different USB cables so I don’t think it’s a bad cable.

[wong]

Sorry for the late reply,
You can contact your sales for replacement.