GST-ARGUS: available sensor modes for only one HQ camera, not the camarray board

1.Which seller did you purchase the product(s) from?
other arducam distributors (HiTech chain)
2.The Model number of the product(s) you have purchased?
B0265N
3.Which Platform are you using the product(s) on?
Jetson Nano A02
4.Which instruction are you following?
https://www.arducam.com/docs/camera-for-jetson-nano/multiple-cameras-on-the-jetson-nano/camarray-arducam-12mp-synchronized-stereo-camera-bundle-kit/
5.Has your product ever worked properly?
worked for the first 2 days
6.What problems are you experiencing?
hello, I purchased the Arducam 12MP IMX477 Synchronized Stereo Camera Bundle Kit and received it on tuesday, until yesterday everything was working fine and suddenly when I tried to run the cameras through the terminal using the gst-launch-1.0 nvarguscamerasrc, the available sensor modes were output as follows:

GST_ARGUS: Available Sensor modes :
GST_ARGUS: 4032 x 3040 FR = 29,999999 fps Duration = 33333334 ; Analog Gain range min 1,000000, max 22,250000; Exposure Range min 13000, max 683709000;

GST_ARGUS: 1920 x 1080 FR = 59,999999 fps Duration = 16666667 ; Analog Gain range min 1,000000, max 22,250000; Exposure Range min 13000, max 683709000;

this only showed 2 modes, whereas the camera should have the following 4 modes (which it used to show before):

GST_ARGUS: 4032 x 3040 FR = 12,999999 fps Duration = 76923080 ; Analog Gain range min 1,000000, max 22,250000; Exposure Range min 13000, max 683709000;

GST_ARGUS: 1920 x 1080 FR = 59,999999 fps Duration = 16666667 ; Analog Gain range min 1,000000, max 22,250000; Exposure Range min 13000, max 683709000;

GST_ARGUS: 2592 x 1944 FR = 29,999999 fps Duration = 33333334 ; Analog Gain range min 1,000000, max 22,250000; Exposure Range min 13000, max 683709000;

GST_ARGUS: 2560 x 1440 FR = 40,000000 fps Duration = 25000000 ; Analog Gain range min 1,000000, max 22,250000; Exposure Range min 13000, max 683709000;

clearly 2 sensor modes aren’t showing anymore and the 4032x3040 showing now somehow has a setting of 30 fps instead of 13.

Moreover, I saw that one imx477 HQ camera usually those 2 modes that my camarray stereo camera hat bundle kit showed, so I am assuming there is a driver problem or a problem with the camarray stereo camera hat.

Moreover, checking the kernels using dmesg i get the following errors regarding the imx477 sensor:

[ 81.777118] imx477 6-001a: Error updating control ranges -22
[ 81.802680] imx477 6-001a: Error updating control ranges -22
[ 92.072021] imx477 6-001a: Error updating control ranges
[ 92.077366] vi 54080000.vi: calibration failed with -22 error

I have also attached the full script files of dmesg and the gst-launch-1.0 commands in the text files in the follwing github issue : https://github.com/ArduCAM/Camarray_HAT/issues/1

could you please elaborate on what the problem is

Thank you.
7.What attempts at troubleshooting have you already made?
1- reinstall the drivers and flashing again the jetpack 4.4 with the os image 2- connect only one camera at a time to the camarray board.
8.How would you like us to help you?
troubleshoot the problem, identify the cause of the problem. (N.B I’m using the module as part of my thesis project, so the time constraint is also critical)