1.Which seller did you purchase the product(s) from?
2.The Model number of the product(s) you have purchased?
3.Which Platform are you using the product(s) on?
4.Which instruction are you following?
5.Has your product ever worked properly?
6.What problems are you experiencing?
Is it possible to turn off some settings like auto exposure, auto focus or auto color balance? If yes, could you describe how?
Thanks in advance
7.What attempts at troubleshooting have you already made?
8.How would you like us to help you?