Arducam 5MP OV5642 Camera Module + USB2.0_UC-391_Rev.E+UC-816_Rev.A : USB transfer timeout error

  1. Where did you get the camera module(s)?

UCTronic

  1. Model number of the product(s)?

Arducam 5MP OV5642 Camera Module /w CS mount Lens + USB2.0_UC-391_Rev.E+UC-816_Rev.A

  1. What hardware/platform were you working on?

raspberry pi 4B [email protected]:~/ArduCAM_USB_Camera_Shield/RaspberryPi/Python/Streaming_demo $ sudo python ArduCam_Py_Demo.py /home/pi/ArduCAM_USB_Camera_Shield/Config/USB2.0_UC-391_Rev.E/MIPI/OV9281/1Lane/OV9281_MIPI_1Lane_RAW8_640x400_120fps.cfg
Traceback (most recent call last):
File “/home/pi/ArduCAM_USB_Camera_Shield/RaspberryPi/Python/Streaming_demo/ArduCam_Py_Demo.py”, line 9, in
from ImageConvert import *
File “/home/pi/ArduCAM_USB_Camera_Shield/RaspberryPi/Python/Streaming_demo/ImageConvert.py”, line 2, in
import ArducamSDK
ImportError: /home/pi/ArduCAM_USB_Camera_Shield/RaspberryPi/Python/Streaming_demo/ArducamSDK.so: undefined symbol: _Py_ZeroStruct
[email protected]

PRETTY_NAME=“Raspbian GNU/Linux 11 (bullseye)”
NAME=“Raspbian GNU/Linux”
VERSION_ID=“11”
VERSION=“11 (bullseye)”
VERSION_CODENAME=bullseye
ID=raspbian
ID_LIKE=debian
HOME_URL="_http://www.raspbian.org/"
SUPPORT_URL="_http://www.raspbian.org/RaspbianForums"
BUG_REPORT_URL="_http://www.raspbian.org/RaspbianBugs"

kernel version :
[email protected]:~/ArduCAM_USB_Camera_Shield/RaspberryPi/Python/Streaming_demo $ uname -r
5.15.40-v7l+

[email protected]:~/ArduCAM_USB_Camera_Shield/RaspberryPi/Python/Streaming_demo $ vcgencmd version
May 16 2022 15:40:46
Copyright (c) 2012 Broadcom
version ae6542a8a3aef192cb3536c39106d19f342fab29 (clean) (release) (start)

  1. Instructions you have followed. (link/manual/etc.)

_www.arducam.com/docs/usb-cameras/
_www.arducam.com/docs/usb-cameras/windows-driver-installation/

  1. Problems you were having?

not working on both raspberrypi and windows10
ON raspberrypi4B:
[email protected]:~/ArduCAM_USB_Camera_Shield/RaspberryPi/Python/Streaming_demo $ sudo python ArduCam_Py_Demo.py /home/pi/ArduCAM_USB_Camera_Shield/Config/USB2.0_UC-391_Rev.E+UC-816_Rev.A/OV5642/OV5642_JPG_8b_2592x1944_7.5fps.cfg
color mode 0
Serial: AU2S-2216-0001
Capture began, rtn_val=0
Error capture image, rtn_val=65318
Error capture image, rtn_val=65318
Error capture image, rtn_val=65318

ON windows10 with ArduCam USB Camera Demo:

  • USB camera init success!
  • USB Transfer timeout error
  1. The dmesg log from your hardware?

  2. Troubleshooting attempts you’ve made?

All I can get from arducam website and the others.

  1. What help do you need?

How to fix the problems?

Please ensure your usb bus has enough data bandwidth. Please remove other usb device.