Accidentally erased firmware

USB UVC Webcams
1

  1. Where did you get the camera module(s)?
    directly from you

  2. Model number of the product(s)?
    https://www.arducam.com/12mp-imx708-usb-uvc-fixed-focus-camera-module-3-standard-module.html

  3. What hardware/platform were you working on?
    Mac OSX/Linux/Windows

  4. Instructions you have followed. (link/manual/etc.)
    SN editing tutorial from hre

  5. Problems you were having?
    Tried to edit the SN and it stopped working, then tried exporting and importing the firmware and is no longer working

  6. The dmesg log from your hardware?
    [ 1625.728123] usb 1-1.2: new high-speed USB device number 5 using dwc2

[ 1625.944218] usb 1-1.2: New USB device found, idVendor=0c45, idProduct=636d, bcdDevice= 0.00

[ 1625.944247] usb 1-1.2: New USB device strings: Mfr=2, Product=1, SerialNumber=0

[ 1625.944261] usb 1-1.2: Product: USB 2.0 Camera

[ 1625.944272] usb 1-1.2: Manufacturer: Sonix Technology Co., Ltd.

[ 1625.946695] usb 1-1.2: Found UVC 1.00 device USB 2.0 Camera (0c45:636d)

[ 1625.947496] usb 1-1.2: UVC non compliance - GET_DEF(PROBE) not supported. Enabling workaround.

[ 1625.947936] uvcvideo 1-1.2:1.1: Failed to query (129) UVC probe control : -32 (exp. 26).

[ 1625.947961] uvcvideo 1-1.2:1.1: Failed to initialize the device (-5).

  1. Troubleshooting attempts you’ve made?
    Described above

  2. What help do you need?
    Firmware solution

2

Hi there,
How did you exported and imported the firmware?

3

Tried some exe posted here CommonBurnerAP

4CACB13A-181A-4D8A-99EC-A33CF797DB6E_1_105_c
4CACB13A-181A-4D8A-99EC-A33CF797DB6E_1_105_c768×1024 195 KB

4

It might not work for you. Could you contact us at [email protected]? I’ll send you the correct firmware and help you restore the camera.

5

Plus…
I’m going to send you a new SN editor, which should work perfectly with this camera.

6

just sent you an email! thank you

7

Already replied！

Please let me know if that works for you.