64MP Quadcamera not detected: Link frequency not supported: 493500000

  1. Where did you get the camera module(s)?
    From Arducam online.
  2. Model number of the product(s)?
    64MP autofocus quad camera kit.
  3. What hardware/platform were you working on?
  4. Instructions you have followed. (link/manual/etc.)
    Installed the hardware and software as mentioned in the manual.
  5. Problems you were having?
    A couple of weeks back I tested a single camera with the quad hat and it was working fine. Now it is not detecting the cameras:
    arducam_64mp 10-001a: Link frequency not supported: 493500000
    arducam_64mp: probe of 10-001a failed with error -22.
  6. The dmesg log from your hardware?
    See above (no. 5).
  7. Troubleshooting attempts you’ve made?
    I have tried to check the cables (reattached them carefully multiple times).
    Have installed the software driver on freshly installed raspberry OS.
  8. What help do you need?
    Want to know which part of the system is not working properly and how to rectiy that.



Did you update the kernel version after.

A mismatch between the device tree and the kernel is causing this problem.

Using the following command should solve your problem.

wget -O install_pivariety_pkgs.sh https://github.com/ArduCAM/Arducam-Pivariety-V4L2-Driver/releases/download/install_script/install_pivariety_pkgs.sh
chmod +x install_pivariety_pkgs.sh
./install_pivariety_pkgs.sh -p 64mp_pi_hawk_eye_kernel_driver