1.Which seller did you purchase the product(s) from?
vtec.co.kr
2.The Model number of the product(s) you have purchased?
BAK5367CXXX1410 / http://vctec.co.kr/product/detail.html?product_no=17780&cate_no=145
3.Which Platform are you using the product(s) on?
Rasberry Pi 4B
4.Which instruction are you following?
ArduCam online documentation
5.Has your product ever worked properly?
It has never worked properly.
6.What problems are you experiencing?
Traceback (most recent call last): File âFocuserExample.pyâ, line 237, in main() File âFocuserExample.pyâ, line 229, in main curses.wrapper(draw_menu,camera) File â/usr/lib/python2.7/curses/wrapper.pyâ, line 43, in wrapper return func(stdscr, *args, **kwds) File âFocuserExample.pyâ, line 204, in draw_menu RenderMiddleText(stdscr,k,focuser) File âFocuserExample.pyâ, line 82, in RenderMiddleText focus_value = âFocus : {}â.format(focuser.get(Focuser.OPT_FOCUS))[:width-1] File â/home/pi/PTZ-Camera-Controller/PTZ_IMX477_Controller/pyCode/Focuser.pyâ, line 144, in get self.waitingForFree() File â/home/pi/PTZ-Camera-Controller/PTZ_IMX477_Controller/pyCode/Focuser.pyâ, line 87, in waitingForFree while self.isBusy() and count < (5 / 0.01): File â/home/pi/PTZ-Camera-Controller/PTZ_IMX477_Controller/pyCode/Focuser.pyâ, line 83, in isBusy return self.read(self.CHIP_I2C_ADDR,self.BUSY_REG_ADDR) != 0 File â/home/pi/PTZ-Camera-Controller/PTZ_IMX477_Controller/pyCode/Focuser.pyâ, line 74, in read value = self.bus.read_word_data(chip_addr,reg_addr)
IOError: [Errno 121] Remote I/O error i2cdetect -y 1
0 1 2 3 4 5 6 7 8 9 a b c d e f
00 : - - - - - - - - - - - - - - - -
10 : - - - - - - - - - - - - - - - -
20 : - - - - - - - - - - - - - - - -
30 : - - - - - - - - - - - - - - - -
40 : - - - - - - - - - - - - - - - -
50 : - - - - - - - - - - - - - - - -
60 : - - - - - - - - - - - - - - - -
Â
7.What attempts at troubleshooting have you already made?
I connected six pins to the GPIO correctly. I have also enable the I2C and make the changes in the /boot/config.txt dtparam=i2c_arm=on dtparam=i2c_arm_baudrate=10000 I also changed the ribbon cable.
8.How would you like us to help you?